Cultural Competency

I define “cultural competence” as the ability to recognize, master, and negotiate orientations to cultural norms and communicative rules, which are not shared mutually. Group specific perspectives based on shared values and cultural codes are not only defined by ethnic and national issues, but are also influenced by departmental respectively organizational traits or social settings. (Inter)cultural competence is a prerequisite and subject for all my organization consulting, coaching, and trainings.

Quality and efficiency of my work are based on:

  • Long-term work experience abroad, intercultural cooperation, and management of intercultural teams
  • Long-time experience in intercultural training (with regular evaluation) and intercultural coaching, train-the-trainer-workshop, coaching and concept-development
  • Specialization on countries and regions: Asia (India, China, Japan, Korea, Thailand) and Islamic cultures (e.g. Arabic countries, Iran) as well as Europe and the U.S.
  • Own didactic approach of intercultural teaching and learning based on my previous empirical research
  • Scientific publications on intercultural learning, communication analysis, and organizational culture

For further insights in my work see case studies.